Overhauled the hospital’s data analysis processes entirely, reducing Excel-based analyses by 70% within two years by establishing a centralized data analysis unit.

Decommissioned the outdated Report Server system and implemented Power BI across all departments, managing its rollout and adoption.

Transformed the procurement department’s consumption data into real-time, easily accessible insights and enabled the monthly and annual performance measurement of all suppliers.

Developed a real-time patient and revenue tracking system that enhanced data readability hospital-wide, ensuring swift decision-making.

Digitized and automated the highly labor-intensive budgeting process, turning a two-month-long manual operation into an efficient digital workflow.

Migrated doctor performance evaluation processes to a digital platform, streamlining operations without adding extra workload.

Supported the enhancement of the CRM system, contributing to the sustainability of field operations.

Led all processes in the “Hospital Digitalization” project under the Turquality framework, preparing presentations and developing strategic targets.

Developed an 18-week “Digitalization” training program to boost digital literacy across the hospital, providing training for top executives.

Actively contributed to the digitization of HR processes by supporting the development of new training materials and process improvements.